FAQs

NelloreMart is your home meat brand in Nellore city. We are bringing world class meat experience with NelloreMart, please have a look our FAQ’s. Please contact us to support@nelloremart.in or 8500240022 / 9949065466

Q. Is there GST?

Goods and Service Taxes are inclusive

Q. Can I edit my order once it is placed? Can I even cancel it?

Yes you can edit your order and you can cancelled your order within 10 minutes from the order time, because received orders will be packed within 10 minutes from the order received time. We are particular about delivery so, cancelled and edit order can be accepted within 10 minutes Only

Q. I haven’t received my order confirmation email.

Your order confirmation message will be delivered through SMS to your registered mobile Number

Q. Do I need to register or create an account before making a purchase?

Nops, As a guest also you can place your order and you can also order through Facebook, WhatsApp & call.

Q. My item arrived damaged or defective. What should I do?

Meat products can only be returned if:

• The package is altered or damaged during delivery.
• If order item has been changed

If you are unhappy with your order, please raise your concern by reaching out to us at the time of delivery on 8500240022 / 9949065466

Q. Do you offer refunds?

Yes, Refunds can be done by ordering the other items

Q. How do I place my order?

Through nelloremart.in website, Facebook, WhatsApp & call.

Q. How long it will take to deliver my order?

Super-fast delivery in the possible way we most trying to deliver within 60 minutes to 90 minutes

Q. Can I pre-book an order?

Yes! We accept pre-bookings, please call at 8500240022 / 9949065466

Q. How can I track my order?

This featurs will be added to application soon. Untill call and track through @850024

Q. Can I ship to multiple addresses at the same time?

Yes Through call orders it is possible

Q. I think I may have forgotten my password

Chill, Enter mobile number and get OTP, we are too comfortable to our customers

Q. What modes of payment do you accept?

Only cash on delivery and paytm as of now we ensure payment gateway can be implemented soon

So whether you're working late, don't like going meat shopping or just don't feel like stepping out ? let us handle the meat part for you. Enjoy your food and enjoy the delightful feeling of being taken care of!.